The structure, layout, and design of your medical office should facilitate the best working conditions for your staff and the most pleasant experience possible for your patients.
Whether you are moving into a new space or constructing a medical office from the ground up, there are three important things to keep in mind:
First, consider the upfront costs and long-term benefits of any structural or design changes you’d like to make.
For instance, constructing identical exam rooms may be more costly, but will save time and money when physicians and nurses are able to quickly and easily locate equipment and supplies.
Second, your office should have separate entrances and exits for patients and staff. When patients are kept waiting and see a physician exiting the office, they may become upset and impatient. Separate entrances help to maintain patient morale and assure the physician’s privacy.
Third, the layout of your office should be circular, with a single flow of traffic heading in one direction.
Ideally, this loop should begin and end in the reception area.
Such a setup prevents hallway traffic jams and unnecessary conversations between physicians and patients.
When planning the design, layout, and structure of your medical practice, remember to budget for long-term improvements, maintain separate entrances for physicians and patients, and keep office traffic flowing in a single, circular direction.
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