There are 5 important things to consider when choosing a medical collection company for your practice.
#1: Choose a company that is focused on long-term relationships.
Debt collections aren’t always resolved overnight, so the longer you work with a company, the easier it will be for them to build relationships with patients who are frequently past due on payments.
#2: Choose a company that offers flexible, customizable packages to accommodate your unique needs.
Each practice is different and should be treated accordingly. Be sure to choose a company that understands the needs of your office and can handle your particular billing challenges.
#3: Choose a company that will function as an extension of your practice.
Patients are much more likely to respond when they feel they’re communicating directly with your practice, not some big anonymous company.
#4: Choose a company that understands the complicated processes surrounding insurance, copays, and self-pay receivables. A company with knowledge and expertise in these areas will be far more effective at obtaining past due payments.
#5: Choose a tech-savvy company that can integrate their payment collection software with your internal billing software. This will create a seamless experience both for you and your patients.
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